Privacy Policy

1. Information We Collect

We may collect the following information:

• Name
• Company name
• Email address
• Phone number
• Billing and delivery address
• Order details
• Artwork, logos, files, and design requirements
• Payment confirmation details where applicable
• Website usage information through cookies or analytics tools

2. How We Use Your Information

We use customer information to:

• Respond to enquiries
• Prepare quotations
• Process orders
• Create and approve artwork
• Manufacture and deliver products
• Provide customer support
• Improve our website, products, and services
• Send order updates or service-related messages

3. Sharing of Information

We do not sell customer personal information.

We may share necessary information only with service providers involved in order processing, delivery, payment processing, website support, or legal compliance.

4. Customer Artwork and Files

Artwork, logos, and files provided by customers are used for quotation, design, printing, production, and order fulfillment purposes.

Customers are responsible for ensuring they have permission to use all supplied content.

5. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

6. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve website performance, understand visitor behavior, and provide a better user experience.

You may disable cookies in your browser settings.

7. Data Retention

We may keep customer information, order details, invoices, and artwork files for business, accounting, production, support, and legal purposes.

8. Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to business, accounting, production, and legal requirements.